Privacy Policy
1. General Provisions
1.1
Dublin Protective Coatings undertakes to safely store the personal data of all website users and subscribers in accordance with the Data Protection Act and GDPR.
1.2
By subscribing to our newsletter or submitting an enquiry, you agree to receive emails related to our services (information about new services, updates, industry news, etc.).
1.3
After receiving your enquiry, we reserve the right to contact you to clarify details or provide additional information about our services.
1.4
At any time, you may request deletion of your data or unsubscribe from our communications.
2. Extended Privacy Policy - Processing of Personal Data (GDPR Compliant)
From 25th May 2018, Regulation (EU) 2016/679 of the European Parliament and of the Council of 27th April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation or 'GDPR') applies.
Who is the Data Controller?
Dublin Protective Coatings, Western Parkway Business Centre, Unit 12, Ballymount Drive, Dublin 12, D12 X8KC, Ireland.
How to Contact Us
For more information on the processing of your personal data, please contact us:
- Email: info@dublinprotectivecoatings.ie
- Phone: 087 449 6938
- Postal address: Western Parkway Business Centre, Unit 12, Ballymount Drive, Dublin 12, D12 X8KC, Ireland
Where Do We Get Your Data From?
We receive your data when you:
- Submit an enquiry via our contact forms
- Subscribe to our newsletter
- Contact us via email or phone
- Interact with our website
What is the Purpose and Legal Basis for Processing Your Personal Data?
We process your personal data for the following purposes:
Based on legitimate interest:
- Responding to your enquiries about our services
- Providing quotations and service information
- Managing and maintaining our business relationship with you
- Handling complaints and feedback
- Contacting you regarding your enquiries or ongoing projects
- Conducting marketing activities, including direct marketing of our services (with your consent for email marketing)
- Ensuring the security of our website and services
- Conducting statistical analyses to improve our services
- Storing data for archiving purposes and ensuring accountability
Based on legal obligations:
- Processing data for tax and accounting purposes
- Maintaining records as required by law
- Complying with regulatory requirements
Based on your consent:
- Sending marketing communications via email
- Saving data in cookies
- Organising promotional campaigns
You can withdraw your consent at any time using the same method you provided it. We will process your personal data until you withdraw your consent.
Do You Need to Provide Personal Data?
To respond to your enquiries and provide our services, we require:
- Name and surname
- Email address
- Phone number
- Address (where relevant to service provision)
- Company details (for business enquiries)
If you do not provide this information, we may be unable to respond to your enquiry or provide our services. Apart from data required by law (e.g., for tax purposes), providing additional data is voluntary.
What Are Your Rights?
Under GDPR, you have the following rights:
Right of access
To obtain confirmation of what personal data we hold about you
Right to rectification
To correct inaccurate or incomplete data
Right to erasure
'Right to be forgotten' - to request deletion of your data
Right to restrict processing
To limit how we use your data
Right to data portability
To receive your data in a structured format
Right to object
To object to processing based on legitimate interests
or direct marketing
Right not to be subject to automated decision-making
Including
profiling
You can exercise these rights by contacting us using the details provided above.
When Can You Object to Processing?
You have the right to object when:
- Processing is based on legitimate interests or for statistical purposes, and you have particular grounds for objection
- Your data is processed for direct marketing purposes, including profiling
Who Do We Share Your Data With?
We may share your personal data with:
- Service providers who assist us (IT support, hosting providers, email service providers)
- Professional advisers (accountants, solicitors, auditors)
- Public authorities when required by law
- Third-party service providers who help deliver our services (with your consent)
We will never sell your personal data to third parties.
How Long Do We Keep Your Data?
We retain your personal data for:
Enquiries: 3 years from last contact, unless you request earlier deletion
Service provision: Duration of our business relationship plus 6 years for legal and accounting purposes
Marketing: Until you unsubscribe or object to processing
Legal obligations: As required by Irish law (typically 6-7 years for financial records)
Complaints: 6 years from resolution
Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.
Cookies
Our website uses cookies. Please refer to our Cookie Policy for detailed information about how we use cookies.
International Transfers
Your data may be transferred to countries outside the European Economic Area (EEA) when using certain third-party services. We ensure appropriate safeguards are in place for such transfers.
Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal data from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on our website with an updated effective date.
Complaints
You have the right to lodge a complaint with the Data Protection Commission if you believe we have not complied with data protection laws:
Data Protection Commission
21 Fitzwilliam Square South
Dublin 2
D02 RD28
Ireland
Website: www.dataprotection.ie
Contact Us
If you have any questions about this Privacy Policy, please contact:
Dublin Protective Coatings
Email: info@dublinprotectivecoatings.ie
Phone: 087 449 6938
Western Parkway Business Centre, Unit 12, Ballymount Drive, Dublin 12, D12 X8KC, Ireland